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We are one of the UK’s leading care home providers, providing quality care for 40 years. Today we have over 160 homes across England, Wales and Scotland. If you're passionate about care and would like to join our team, use the search to find vacancies near you.
Are you looking for a new challenge and ready to take the lead in shaping the future of care? Care UK is an awarding winning private care company with over 160 care homes across the United Kingdom. We are seeking a competent Financial Planning and Analysis Analyst to become a part of our hardworking Finance team!
At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of care homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey.
The role: This fast-paced role will deliver analytical support towards budgeting, forecasting and reporting to back strategic decision making that helps the company implement a successful growth strategy.
Key Responsibilities:
Support in the production of presentations, insight and project support for the Care UK Board and its sub-committees.
Provide support into the annual budget and strategic planning process and subsequent in-year forecasting.
Provide analytical support in the internal or external benchmarking of homes to improve and develop performance.
Provide functional business partnering and insight to the marketing team to drive greater understanding of opportunities to improve the occupancy in our care homes.
Deliver analytical support to ensure the evolution of pricing and success of related initiatives is well understood.
What We're Looking For:
A part-qualified accountant or strong academic qualifications
Financial planning & analysis work in large or complex, multi-site businesses
Exposure to senior management
Why Join Care UK?
Be part of a dynamic and growing organisation dedicated to providing outstanding care.
Collaborate with a diverse and talented team in a supportive and inclusive environment.
Enjoy a competitive salary and comprehensive benefits package.
Make a meaningful impact on the lives of residents and contribute to the success of our care homes.
We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours. If you're ready to take your career to the next level and be a part of something extraordinary, we want to hear from you!
We are seeking a Compliments and Complaints Administrator who can provide a professional, empathetic and understanding service to key customers within our homes and ready to take the lead in shaping the future of care? Care UK is an awarding winning private care company with over 160 care homes across the United Kingdom
At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of care homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey.
The role: The Compliments and Complaints Administrator are responsible for facilitating a complaint through the complaints process, by liaising with the complainant and the complaint investigator.
Key Responsibilities:
Empathy skills
Delivering excellent customer service
Adhering to agreed Service Level Agreements and Key Performance Indicators
Building great relationships
Handling large volumes of calls and emails
Ability to use multiple systems simultaneously
Ability to adapt to suit the audience
What We're Looking For:
Helpdesk experience
A decisive approach to situations
Able to work in a fast-paced environment
Why Join Care UK?
Be part of a dynamic and growing organisation dedicated to providing outstanding care.
Collaborate with a diverse and talented team in a supportive and inclusive environment.
Enjoy a competitive salary and comprehensive benefits package.
Make a meaningful impact on the lives of residents and contribute to the success of our care homes.
We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours. If you're ready to take your career to the next level and be a part of something extraordinary, we want to hear from you!
Do you want to be part of a successful office-based Human Resources team supporting managers to deliver great employee matters so our colleagues can deliver the best care for our residents; and take the lead in shaping the future of care? Then join Care UK as an Employee Relations Partner and start making a difference.
Why Join Us as an Employee Relations Partner at Care UK
We will give you the opportunity to really make a difference – in a sector that genuinely fulfils lives.
We are a successful and friendly Colchester based team, working together and supporting each other in a large national, award winning private care company with over 160 care homes across the United Kingdom.
We will develop you and give you experience of TUPE, Employment Tribunals and ACAS work and involve you in policy development, delivering training to Managers and broader HR project work.
At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and we're on a mission to find exceptional talent to join us on our journey.
The role: To support Care UK Operations (leaders and managers) through the provision of reactive, proactive and follow up ER advice, ER case management and coaching support
Key Responsibilities:
Provide an effective Employee Relations service to managers and leaders
Manage a high volume of complex ER casework (within a regulated environment) and provide detailed advice on specific ER issues to managers
Identify trends and learning from ER cases and pro-actively develop and update policies, procedures, templates and guides to ensure effective people management in line with Care UK direction and employment legislation.
Respond to any DSAR’s or Employment Tribunal applications in line with strict deadlines
Liaise with Employment Tribunal offices, ACAS, managers, employee representatives and solicitors about ongoing cases where appropriate and escalate high risk cases
Support in the delivery of ER Training courses both online and face to face
Seek support and advice from company lawyers as needed
What We're Looking For:
Skilled at managing high volume and complex casework including grievances, disciplinary, change, absence and performance management.
Up to date knowledge of employment law
Minimum 2 years ER casework experience, preferably in an operations environment
Why Join Care UK?
Be part of a dynamic and growing organisation dedicated to providing outstanding care.
Collaborate with a diverse and talented team in a supportive and inclusive environment.
Enjoy a competitive salary and comprehensive benefits package.
Make a meaningful impact on the lives of residents and contribute to the success of our care homes.
We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours. If you're ready to take your recruitment career to the next level, talk to us if you think you have what we need – ER can be fun!
Care UK is an awarding winning private care company with over 150 care homes across the United Kingdom. At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of care homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey.
We are currently looking for a Operational Support Manager to cover our homes across Yorkshire Region.
This role is field based and requires regional travel.
The Role:
The Operational Support Manager we are ideally looking for will have passion and creativity to enable change and help drive the business forward. They will effectively lead, manage and motivate their managers to support and develop their teams to deliver a safe and caring home to each and every resident. We have an excellent operations team who will work with you every step of the way.
Key Responsibilities:
Working within the Management Team to support a competent and highly driven team of home managers; providing the climate which allows them to support and develop their people effectively.
Effectively manage risk to ensure compliance with standards and customer safety at all times
Act as Home Manager in the absence of an existing manager when required
Understand and implement Safeguarding Vulnerable Adults policies and procedures.
Maintain excellent relationships within the region and also with external agencies to build and maintain a positive reputation in the local community.
Support the relevant Regional Director in planning, managing and implementing the proposed development plan for Care Homes.
About you
An NMC Registered Nurse with active PIN (Desirable)
Full Drivers Licence with own vehicle
Care Home Management experience
Ability to build and maintain strong working relationships
Why Join Care UK?
Be part of a dynamic and growing organisation dedicated to providing outstanding care.
Collaborate with a diverse and talented team in a supportive and inclusive environment.
Enjoy a competitive salary and comprehensive benefits package.
Make a meaningful impact on the lives of residents and contribute to the success of our care homes.
We have an exciting role for a Care Support Administrator within our Shared Services Hub team here at our Head Office. Do you have a passion for Sales and an empathetic nature? Care UK is an awarding winning private care company with over 160 care homes across the United Kingdom. At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of re homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey.
The role: The Care Support Administrator will provide a professional and understanding service to external callers. You will be responsible for contributing to the overall team and therefore pivotal in supporting the company.
Key Responsibilities:
Dealing with calls, emails, intranet response and having the ability to put themselves in the ‘customers shoes’.
Delivering excellent customer service
For adhering to agreed Service Level Agreements and Key Performance Indicators
Showing initiative and drive
Excellent call handling skills
Ability to use multiple systems simultaneously.
Ability to adapt to suit the audience.
Accurate with a high attention to detail
What We're Looking For:
Proven experience sales/customer service training background
Experience within a target driven environment
Team Player
Why Join Care UK?
Be part of a dynamic and growing organisation dedicated to providing outstanding care.
Collaborate with a diverse and talented team in a supportive and inclusive environment.
Enjoy a competitive salary and comprehensive benefits package.
Make a meaningful impact on the lives of residents and contribute to the success of our care homes.
We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours. If you're ready to take your recruitment career to the next level and be a part of something extraordinary, we want to hear from you!
Role: Commercial Brand Manager Location: Essex Contract: Full time Hours: 37.5 Hybrid Working with travel
Are you looking for a new challenge and ready to take the lead in shaping the future of care? Care UK is an awarding winning private care company with over 160 care homes across the United Kingdom. We are seeking an experienced Commercial Brand Manager to drive and develop our customer offer.
At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of care homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey.
The Role
As Commercial Brand Manager, you will be instrumental in enhancing the commercial performance of our care homes by shaping and executing the brand strategy. Working closely with Home Managers, Regional Directors, and subject specialists you’ll develop two specific customer offers relevant to our portfolio of homes across the UK.
Key Responsibilities:
Develop and refine brand standards to keep Care UK’s customer offer competitive and relevant.
Engage stakeholders to ensure consistent understanding and delivery of brand strategies.
Use market and competitor insights to shape and adapt the customer offer.
Partner with the revenue manager to drive growth across core and premium services.
Work with operational leaders to ensure brand standards are applied consistently and deliver results.
Champion brand consistency while allowing flexibility for local character and care specialisms.
What We’re Looking For:
Experience in a brand, marketing, commercial or operational role with a focus on multi-site or local market delivery
Proven ability to translate strategy into results at a local level
Strong stakeholder management skills and confidence working with senior leaders
Why Join Care UK?
Be part of a growing, values-driven organisation dedicated to outstanding care
Work at the heart of the business, where your work directly impacts performance and resident experience
Enjoy a competitive salary and comprehensive benefits package
We are committed to recruiting diverse, talented people who share our passion for helping others. We see the potential in everyone – let us fulfil yours.
If you’re ready to make an impact and be part of something meaningful, we’d love to hear from you.
We are looking for a Company Lawyer to join our legal team. Care UK is an awarding winning private care company with over 160 care homes across the United Kingdom. We are seeking a company Solicitor to join our vibrant and dedicated team.
At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of re homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey.
Key Responsibilities:
Dealing with contentious matters.
Advising on termination of resident contracts, both public and private, and managing eviction processes with external counsel.
Advising on the interpretation and termination of occupation licences/tenancy agreements.
Working with the Financial Operations Legal Administrator to advise care homes on local authority funding issues.
Follow and develop the internal debt and local authority funding procedures.
Being the key legal contact for queries on resident contracts, providing advice on their interpretation.
Drafting and implementing updates to private resident contract templates
Carrying out due diligence for acquisitions
Implement Care UK’s private resident contract templates in acquired care homes
Working one day per week assisting the Data Protection Officer with processing Subject Access Requests and other data requests.
Providing advice to the Procurement and IT teams on various supplier opportunities
Advising on ad hoc legal issues including competition, employment, data protection, powers of attorney, and interpretation of court orders.
Develop and maintain knowledge of civil procedure, the Care Act 2014 and associated guidance, and the NHS CHC framework.
Supervising the paralegal with the more straightforward debt recovery and eviction matters
What We're Looking For:
Practicing lawyer between 1 and 4 years PQE.
Litigation trained.
Prior in-house experience desirable only
Sector knowledge not essential but favourable.
Why Join Care UK?
Be part of a dynamic and growing organisation dedicated to providing outstanding care.
Collaborate with a diverse and talented team in a supportive and inclusive environment.
Enjoy a competitive salary and comprehensive benefits package.
Make a meaningful impact on the lives of residents and contribute to the success of our care homes.
We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours. If you're ready to take your career to the next level and be a part of something extraordinary, we want to hear from you
Are you an experienced painter and decorator ready to take the lead in shaping the future of care? Care UK is an awarding winning private care company with over 160 care homes across the United Kingdom. We are seeking an enthusiastic and hardworking decorator to join our vibrant and dedicated team.
At Care UK, we are committed to providing exceptional care to our residents and our values ofCaring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of care homes and a diverse range of support functions, we are on a mission to find exceptional talent to join us on our journey.
The role: You will be responsible for internal, and low level external redecoration for care homes across the Surrey region.
Key Responsibilities:
Painting, varnishing, and wallpapering to decorate homes inside and outside following the Regional Facilities Manager instructions.
Following the company policies and complete a Risk Assessment /Method Statement for each project.
Ordering materials and consumables from the Care UK Property Helpdesk
Applying and Implementing Health & Safety
Stock Control
Keeping job sheets and Verisae up to date for allocated works
What We're Looking For:
5 years minimum experience of all aspects of painting and decorating in a residential or office environment.
Holder of City & Guilds level 2 in Painting & Decorating
Current CSCS card (Construction Skills Certificate Scheme) including CITB Health, Safety and Environment test.
Full driving licence
Why Join Care UK?
Be part of a dynamic and growing organisation dedicated to providing outstanding care.
Collaborate with a diverse and talented team in a supportive and inclusive environment.
Enjoy a competitive salary and comprehensive benefits package.
Make a meaningful impact on the lives of residents and contribute to the success of our care homes.
We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours. If you are ready to take your career to the next level and be a part of something extraordinary, we want to hear from you!
Are you a dynamic Service Desk Analyst ready to take the lead in shaping the future of care? Look no further. Care UK is an awarding winning leading private care company with over 150 care homes across the United Kingdom.
About Us:
At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and . With a vast network of care homes and a diverse range of support functions and a team of 50+ in our recruitment department, we're on a mission to find exceptional talent to join us on our journey.
The role:
The post holder’s duties will include the maintenance of the business systems, resolving end user problems and queries, assisting in system developments and the implementation of new functionality or features.
The post holder will be someone who is able to identify problems and come up with solutions quickly. They will be expected to be a passionate advocate of the business systems, helping secure user buy-in for new system developments and/or introduction of new business processes.
The post holder will deal with a wide variety of circumstances and issues using their professional expertise and experience, be familiar with and contribute to the broader business development and expansion of the Company and respond to new and changing requirements as the working environment develops. This must be recognised as an integral part of the job.
Key Responsibilities:
Provide first line support for the business systems to operational and support service users. Acts as a first point of contact for users of the system delivering professional expertise and resolves issues in a tactful, polite and approachable manner.
Receive and log all support calls relating to the business systems using the division’s help desk systems.
Perform initial investigation into user queries and resolve where possible.
Escalate support calls and tasks to team members as appropriate.
Monitor the progress of support calls and provide feedback to users.
Ensure that all support calls are closed within SLA timescales. Any exceptions to this are escalated to the Business Systems Supervisor.
Provision of support and training to staff in the use of the systems including ad hoc training to individuals over the telephone or video conferencing and assisting in delivering training to groups in a classroom environment.
Produce quality written procedures and user manuals to support the operation and maintenance of the systems.
Assist in the maintenance and operation of the business systems. Tasks include maintaining code structures, reconciling balances, processing interface files, administering user access and maintaining workflow authorisation systems.
Carry out daily system maintenance work including checking the systems are functioning correctly and interface files been processed successfully.
Create new or change existing user accounts across all the business systems.
Participates in the testing of systems and processes as part of upgrading and developing new functionality or applications.
Complies with the Company Appraisal system and attend an appraisal every year and at least quarterly updates.
Ensure mandatory training requirements are met.
Why Join Care UK?
Be part of a dynamic and growing organisation dedicated to providing outstanding care.
Collaborate with a diverse and talented team in a supportive and inclusive environment.
Enjoy a competitive salary and comprehensive benefits package.
Make a meaningful impact on the lives of residents and contribute to the success of our care homes.
We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours. If you're ready to take your recruitment career to the next level and be a part of something extraordinary, we want to hear from you!
Care UK is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Are you looking for a new challenge and ready to take the lead in shaping the future of care? Care UK is an awarding winning private care company with over 160 care homes across the United Kingdom. We are seeking an outgoing Head of Care Home Development to become a part of our hardworking team!
At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of care homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey.
The role: To manage the company’s commercial interest by completing a project/s within the agreed parameters of scope, specifications, budget, and timeline. Overseeing and guiding the team through new build developments/extensions design, procurement and construction phases.
Key Responsibilities:
Responsible for the management of all external support resources/ professionals and consultants required to deliver each development successfully.
Develop and regularly review design criteria through consultation with key stakeholders
Introduce quality standards for all builds and ensure that quality of product/finish is delivered.
Control payments to contractors and consultants by valuation of completed works.
Deliver projects that meet all performance objectives including quantity of accommodation, specification appropriate to the purpose, quality of build and finish, cost and timescale.
introduce the necessary resources to ensure a successful outcome.
Ensure that building regulations, standards and by-laws are enforced in all building developments.
Ensure previous projects are comprehensively reviewed and continuous improvement opportunities incorporated into new schemes.
What We're Looking For:
Evidence of Further Education or Professional Certification within Construction or Built Environment
Minimum 5 years Project Delivery within the Healthcare Sector
Project Management of multiple new build projects ranging from £5m -£20m
Knowledge of Planning, Contracts (JCT), Building Control and CDM Practices
Experience in leading and managing multi discipline consultant teams
Why Join Care UK?
Be part of a dynamic and growing organisation dedicated to providing outstanding care.
Collaborate with a diverse and talented team in a supportive and inclusive environment.
Enjoy a competitive salary and comprehensive benefits package.
Make a meaningful impact on the lives of residents and contribute to the success of our care homes.
We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours. If you're ready to take your career to the next level and be a part of something extraordinary, we want to hear from you!
Are you looking for a new challenge and ready to take the lead in shaping the future of care? Care UK is an awarding winning private care company with over 160 care homes across the United Kingdom. We are seeking an outgoing Development Project Manager to become a part of our hardworking team!
At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of care homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey.
The role: In the Residential Care Services Property team, this position will guarantee the efficient completion of multiple new build care homes across the country within the agreed standards, time and budget. The projects will range in value from £5 million to £15 million.
Key Responsibilities:
Provide professional input and guidance to internal colleagues for each project from design and evaluation stage
Instruct and manage as necessary Consultants at relevant project stages to deliver the project in line with business objectives
Manage contractors and supplier relationships and performance and ensure schemes are appropriately resourced to meet programmes
Attendance at monthly progress and design meetings as required as client representative
Liaise with internal colleagues to ensure appropriate design freeze timescale are achieved and information relayed to contractors
Assist in developing the property team capabilities and performance to ensure structure can deliver the programme effectively
What We're Looking For:
Evidence of Further Education or Professional Certification within Construction or Built Environment
Substantial experience in delivering project related services to a multi-site portfolio of new buildings
Experience exercising budgetary control with good understanding of financial management across Revenue, Capital expenditure
Why Join Care UK?
Be part of a dynamic and growing organisation dedicated to providing outstanding care.
Collaborate with a diverse and talented team in a supportive and inclusive environment.
Enjoy a competitive salary and comprehensive benefits package.
Make a meaningful impact on the lives of residents and contribute to the success of our care homes.
We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours. If you're ready to take your career to the next level and be a part of something extraordinary, we want to hear from you!
Role: Commercial Brand Manager Location: Essex Contract: Full time Hours: 37.5 Hybrid Working with travel
Are you looking for a new challenge and ready to take the lead in shaping the future of care? Care UK is an awarding winning private care company with over 160 care homes across the United Kingdom. We are seeking an experienced Commercial Brand Manager to drive and develop our customer offer.
At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of care homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey.
The Role
As Commercial Brand Manager, you will be instrumental in enhancing the commercial performance of our care homes by shaping and executing the brand strategy. Working closely with Home Managers, Regional Directors, and subject specialists you’ll develop two specific customer offers relevant to our portfolio of homes across the UK.
Key Responsibilities:
Develop and refine brand standards to keep Care UK’s customer offer competitive and relevant.
Engage stakeholders to ensure consistent understanding and delivery of brand strategies.
Use market and competitor insights to shape and adapt the customer offer.
Partner with the revenue manager to drive growth across core and premium services.
Work with operational leaders to ensure brand standards are applied consistently and deliver results.
Champion brand consistency while allowing flexibility for local character and care specialisms.
What We’re Looking For:
Experience in a brand, marketing, commercial or operational role with a focus on multi-site or local market delivery
Proven ability to translate strategy into results at a local level
Strong stakeholder management skills and confidence working with senior leaders
Why Join Care UK?
Be part of a growing, values-driven organisation dedicated to outstanding care
Work at the heart of the business, where your work directly impacts performance and resident experience
Enjoy a competitive salary and comprehensive benefits package
We are committed to recruiting diverse, talented people who share our passion for helping others. We see the potential in everyone – let us fulfil yours.
If you’re ready to make an impact and be part of something meaningful, we’d love to hear from you.
