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What others have to say

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Getting regular and honest feedback from our customers gives us a vital health check

Listen to the views of family members of Care UK care home residents

Salisbury Manor is a home from home

Salisbury Manor is a home from home

Oakfield Croft is a perfect choice for a couples

Oakfield Croft is a perfect choice for a couples

Mercia Grange saved my Dad's life

Mercia Grange saved my Dad's life

The staff are so caring at Lonsdale Mews

The staff are so caring at Lonsdale Mews

My loved one settled in well at Llys Herbert

My loved one settled in well at Llys Herbert

There's always something fun going on at Foxbridge House

There's always something fun going on at Foxbridge House

I'm impressed with the care at Field Lodge

I'm impressed with the care at Field Lodge

My mum feels very welcomed at Bishops Manor

My mum feels very welcomed at Bishops Manor

A family atmosphere at Bickerton House

A family atmosphere at Bickerton House

Our recent reviews

Read some of the recent reviews we’ve received from family and residents of Care UK care home residents.

Thank you to everyone for looking after me. I was exceptionally well cared for by every member of the team. It was an extra privilege for me to be able to 'live' in Mills Meadow and therefore to get to know all the staff so well.

Resident at Mills Meadow , August 2025

Thank you for the wonderful care, love and attention you gave to mum. She loved hearing your stories and was always telling me about your lives! Your thoughtfulness and care have been exceptional. 

Daughter of a resident at Ponteland Manor , August 2025

The care my father received was excellent throughout his stay at Manor Lodge. The team was always attentive, thoughtful and considerate. Their passion also struck me for their job. I cannot begin to explain the level of respect I have for my father's carers at Manor Lodge.

Son of a resident at Manor Lodge , August 2025

Everything has been perfect. The team has been amazing with Dad and the facilities are first class. The afternoon tea on Saturday was really gratefully received! I honestly can’t say enough positive things.

Son of a resident at Cairdean House , August 2025

A huge thank you to everyone involved in Mum's 102nd birthday celebrations this week. This event showed that Manor Lodge is an extraordinary care home where the residents can feel very much at home in a true family atmosphere.

Daughter of a resident at Ferndown Manor , July 2025

Whether you are already a customer or are considering one of our care homes for yourself or a loved one, we’d love to hear from you

Please take a minute to send us your feedback using the form below and we’ll get back to you as soon as we can. To help us respond to you as quickly as possible, please include the name of the service in question and the date of your most recent visit.


Feedback form


Our complaints process 

If you would like more information relating to our complaints policy and process  please visit here.

Nearest home

37 Muriel Street, Islington London, N1 0TH

CQC: Outstanding
  • Residential care
  • Nursing care
  • Residential care
  • Nursing care
  • Residential care
  • Nursing care
  • Residential care
  • Nursing care