The Wickets

Trusted to care in Southampton

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The Wickets

Welcome to The Wickets

Our beautiful new care home in Southampton is due to open February 2026, and will provide high-quality residential, nursing and dementia care on a permanent and respite basis.

Led by experienced manager Pooja Dhoot, the team will deliver exceptional care in warm, welcoming surroundings in the heart of Southampton, Hampshire.

The Wickets features many luxury facilities, including a café, hair salon, cinema room and in-house bar. Each of the ensuite bedrooms are spacious and individually decorated, the ground floor rooms even have direct access to a private patio. Outside enjoy the beautifully landscaped gardens and wheelchair accessible seating areas.

Our purpose-built care home is designed to meet the latest dementia-friendly standards, ensuring a safe, supportive environment for all residents.

Located near the heart of Southampton, there are plenty of local amenities nearby. Our dedicated lifestyle team work hard to plan a programme of activities and trips to local places of interest in the home’s own minibus.

We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.

At a glance

Location

3 Banister Road
Just off The Avenue
Southampton
Hampshire
SO15 2XD

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CQC Rating

Not yet inspected

Availability

Available soon

Contract

Contract summary

Free event

Let’s talk about dementia - free event at The Wickets

Join us on Thursday 27th November 2025, 2pm - 4pm, to listen to Jo Crossland, head of nursing and dementia care at Care UK, who will shine a light on some aspects of dementia that you’re not often told about.

Find out more

Free event

Visit our show suite at The Wickets

Show suite opening 13th October. Discover a new standard of care at our new, luxury care home in Southampton.

Find out more

Life at our home

At Care UK we believe in supporting residents to enjoy a meaningful lifestyle, whatever their abilities. The team will create care and lifestyle plans that meet their precise needs. Activity programmes are full of varied group activities as well as one-to-one time.

Activities room
Cafe
Cinema room
Garden
Garden view rooms
Hair and beauty salon
Local shops nearby
Lounge area
Minibus for outings
Pub/ bar

Care at our home

When The Wickets opens its doors, it will provide a full range of care services so our team will be able to continue caring for your loved one, even if their needs change in the future.

Types of care offered

Healthcare services

Meet our team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at The Wickets will provide your loved one with care that’s completely tailored to their individual needs and wishes.

In this role, you need to have strong leadership skills and be able to stay calm and multitask in challenging situations. The nature of our work also means it’s essential to have empathy and compassion. My approach is to ensure teams feel empowered through good coaching and mentoring. I always feel incredibly proud when I see teams be the best they can be.

Pooja DhootHome Manager

What's going on

There's never a dull moment at Care UK! Why not find out what's going on at The Wickets.

Care UK celebrates new Queen’s Nurse

Care UK colleagues are celebrating Prajeesh ‘Praji’ Poulose, the provider’s Care and Clinical Services Lead Nurse, will be recognised as a Queen’s Nurse this...

Care UK welcomes new senior leaders

Leading care provider, Care UK, has welcomed two new members to its extended leadership team.

Care UK shortlisted for 13 Caring UK Awards

Care UK teams are celebrating, having been shortlisted in 13 categories for the 2025 Caring UK Awards.

Great British Care Awards 2025 finalist - Care Employer Award

Caring UK Awards 2025 finalist - Care Group of the Year

National Care Awards 2025 finalists - Care Home Group (Large)

National Association of Care Catering Awards 2025 finalist - Catering Manager of the Year

LaingBussion Awards 2025 finalist - Leadership Team of the Year

LaingBussion Awards 2025 finalist - Excellence in Sustainability in Social Care

LaingBussion Awards 2025 finalist - Care Home Group of the Year

Leaders in Care Awards 2025 finalist - Care Provider of the Year Award

Inhouse Recruitment Awards 2025 finalist - Recruitment Team Award

Silver Marketing Association Awards 2025 - winner

Palliative and End of Life Care Awards 2025 winner - Workforce Development Award

Lottie awards 2025 winner - UK’s Top 10 Large Care Providers

Stars of Social Care Awards 2025 winner - Great Marketeer Award (The Big Dementia Conversation)

NASHiCS Safety in Care awards 2025 winner - Championing Safety in Care

Care Home Awards 2025 High Commendation - Best Care Home Marketing, Advertising or PR Activities - 'The Big Dementia Conversation'

Dementia Care Awards 2025 finalist - The Dementia Care Employer (Residential) Award

Public Sector Catering Awards 2025 winner - Care Catering Award

Care Home Catering Awards 2025 finalist - Group Care Home Caterer of the Year

Care Home Awards 2025 finalist - Outstanding Larger Group Care Provider (over 75 homes)

Care Home Awards 2025 finalist - Best Sustainability Initiative - 'Wildlife Gardens Project'

Public Sector Catering awards 2025 finalist - Catering Manager of the Year Award - Andrew Mussett

Public Sector Catering awards 2025 finalist - Health and Nutrition Award

Leading Women in Care Awards 2025 finalist - Leader of the Future, Amanda Holland

Health Investor Awards 2025 finalist - Residential Elderly Care Provider of the Year - Large Group (30+)

Carehome.co.uk Top 20 Large Care Home Groups in the UK 2025

Women Achieving Greatness in Social Care Awards 2024 finalist - HR & Recruiter award, Victoria Cole

Caring UK Awards 2024 finalist - Employer of the Year

Caring UK Awards 2024 finalist - Care Group of the Year

Greater Essex Careers Hub 2024 winner - Employer Encounter of the Year

Love Laundry Awards 2024 finalist - Care Home Group

National Dementia Care Awards 2024 finalist - Inspirational Leader in Dementia Care, Alison Butler

LaingBussion Awards 2024 finalist - Care Home Group of the Year

Leaders in Care Awards 2024 finalist - Andrew Knight, Executive of the Year

The National Care Awards 2024 winner - Care Home Group (Large)

National Association of Care Catering Awards 2024 finalist - Catering Team of the year Award

Inhouse Recruitment Awards 2024 finalist - Candidate Experience

Inhouse Recruitment Awards 2024 finalist - Best Place to Work

Inhouse Recruitment Awards 2024 winner - Use of Technology

UK Employee Experience Awards 2024 winner - Best Employee Experience Journey

UK Employee Experience Awards 2024 winner - Best Company to Work For (large company)

Care Home Awards 2024 high commendation - Best Care Home Marketing, Advertising or PR Activities

William Rathbone Awards 2024 winner - Executive Nurse Leadership

Stars of Social Care Awards 2024 winner - Recruitment and Retention Award

Dementia Care Awards 2024 finalist - The Dementia Friendly Business Award

Craft Guild of Chefs Awards 2024 finalist - Public Sector Chef Award

Public Sector Catering Awards 2024 winner - Care Catering Award

Care Home Catering Awards 2024 finalist - Group Care Home Caterer of the Year

Carehome.co.uk Top 20 Large Care Home Groups in the UK 2024

Care Home Awards 2024 finalist - Outstanding Larger Group Care Provider (over 75 homes)

Health Investor Awards 2024 finalist - Care provider of the year

Caring UK Awards 2023 winner - Care Group of the Year

Nursing Times Awards 2023 winner - Nursing in Social Care

Women Achieving Greatness in Social Care 2023 finalist

Engage Awards 2023 finalists

National Care Awards 2023 finalist - Care Home Group

Leaders in Care Awards 2023 finalist - Care Home Provider of the Year

LaingBuisson Award 2023 finalist - Excellence in Large Residential Care

Social Care Top 30 Award 2023 finalist

NACC Awards 2023 finalist - Catering Manager of the Year

Care Home Awards 2023 winner - Best Care Home Marketing, Advertising or PR Activities

Health Investor Awards 2023 winner - Residential Care Provider of the Year

UK Employee Experience Awards 2023 winner - Best Employee Engagement

Public Sector Catering Awards 2023 winner - Care Catering Award

Care Home Catering Awards 2023 finalist - Group Care Home Caterer of the Year

RoSPA Awards 2023 winner - Silver Award

Leaders in Care Awards 2022 finalist - Care Home Provider of the Year

Caring UK Awards 2022 winner - Midlands & Wales Care Home of the Year

LaingBuisson Award 2022 finalist - Large Residential Care

National Care Awards 2022 winner - Care Operations/Area Manager

Dementia Care Awards 2022 winner - Best Dementia Care Inspiring Leader

Social Care Top 30 Award 2022 finalist

Care Home Professional Power List 2022

Nursing Times Workforce Awards 2022 finalist

NACC Awards 2022 winner - Care Establishment of the Year

Care Home Awards 2022 winner - Outstanding Larger Care Provider

Health Investor Award 2022 winner - Residential Care Provider of the Year

UK Employee Experience 2022 Awards - Best Use of Digital Technologies

Public Sector Catering Awards 2022 finalists - Care Catering AND Chef of the Year

Caring UK Awards 2021 winner

National Care Awards 2021 winner - Care Home of the Year

LaingBuisson Award 2001 winner - Residential Care Provider of the Year

LaingBuisson Award 2021 winner - Property Developer of the Year

Care Home Awards 2021 winner - Best Larger Care Home Group

National Association of Care Catering Awards 2021 winner - Catering Team of the Year

National Apprenticeship Awards 2021 finalist

Public Sector Catering Awards 2021 winner - Catering Manager of the Year

Social Care Top Leaders Awards 2021 finalist

Care Home Professional Power List 2021

UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

Dementia Hero Awards 2021 finalist - Professional Excellence

Health Investor Awards 2021 finalist - Residential Care Provider of the Year AND Property Developer of the Year

Care Home Awards 2020 winner - Best Larger Care Home Group

LaingBuisson Awards 2020 finalist

National Association of Care Catering Awards 2020 finalist

Skills for Care Accolades 2020 winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Learn more